Open Module

Communicate Your Way to Success

Scheme: HRDCorp Claimable Courses

Programme Details

Are there certain people you cannot seem to communicate with at work? You say one thing, they hear something different. You simply do not understand one another & you cannot explain why. The only thing you are certain of is that the lack of connection leads to disappointment, frustration & conflict.

Course Content

1.Welcome & Introduction
2.NLP META Programs in Communication
4.Effective Listening & Relational Listening
11.Summary & Take Home Value
3.EQ & Non – Verbal Communication
5.Improve Understanding & Personal Effectiveness Through
Johari Window
6.How to Express Yourself Clearly & Effectively
7.Effectively Communicating A Message
8.Telephone Etiquette
9.Communication When in Conflict
10.Strategies to Ensure Win-Win Communication